The order process
- Thank you for the order etc. text text text required. Charles , would you like to offer input here. What does Neville Johnson do ?
- Acceptance of order pack Sent with terms and conditions and Deposit Invoice with payment terms.
- Deposit invoice sent and payment received.
- If ordering on AWS sizes. Site survey date to be booked / arranged.
- Survey returned and order placed with Internorm / Suppliers.
- Internorm will then email a manufacturing Order Acknowledgement Document which all responsible parties are require to check the details prior to manufacture. If all is correct an instruction to proceed will be given and only at this point an estimated lead time from The Internorm Factory will be offered ( Manufacturing lead time only NOT install date ) Clent to be informed of this date followed by a provisional install date indicated by AWS for the installation .
- Once AWS has received written confirmation that all goods have been manufactured and are in the factory ready to be despatched to the U.K. 2nd Payment will be due.
- When the goods arrive in the U.K. AWS to check delivery and arrange and confirm Accurate install date.
- Installation to commence. Once complete an appropriate AWS employee will check all works are satisfactorily completed to the AWS standard and signed off.
- Final Balance invoice issued. Once received warranty and Guarantee documents forwarded to the client together with the Internorm / suppliers maintenance manuals .